Shipping policy
Shipping Policy – Jirras (Philippines)
Effective Date: March-29-2026
Thank you for shopping with Jirras. This Shipping Policy outlines the terms and conditions regarding the delivery of our products within the Philippines.
1. Shipping Coverage
Jirras currently ships nationwide within the Philippines. Delivery is available to most areas, including Luzon, Visayas, and Mindanao. However, some remote or restricted locations may have limited service.
2. Order Processing Time
Orders are processed within 1–3 business days after payment confirmation.
Orders placed on weekends or holidays will be processed on the next business day.
During peak seasons or promotions, processing times may be slightly longer.
3. Shipping Methods & Delivery Time
Estimated delivery times vary depending on your location:
Metro Manila: 1–3 business days
Luzon (outside Metro Manila): 2–5 business days
Visayas & Mindanao: 3–7 business days
Note: Delivery times are estimates and may be affected by weather conditions, courier delays, or unforeseen circumstances.
4. Shipping Fees
Shipping fees are calculated at checkout based on:
Delivery location
Package weight and size
Selected courier service
Promotions such as free shipping may be offered from time to time and will be indicated on our website or social media pages.
5. Order Tracking
Once your order has been shipped, you will receive a tracking number via email or SMS. You can use this to monitor your delivery status through the courier’s website.
6. Failed Deliveries
If delivery fails due to:
Incorrect or incomplete address
Recipient unavailable
The courier may attempt redelivery. Additional shipping fees may apply for re-delivery requests.
7. Damaged or Lost Packages
Jirras takes great care in packaging your orders. However:
If your order arrives damaged, please contact us within 48 hours with photos of the item and packaging.
For lost packages, we will coordinate with the courier to investigate. Resolution times may vary.
8. Change of Delivery Details
Requests to modify shipping details must be made before the order is shipped. Once dispatched, we may no longer be able to make changes.
9. Contact Us
For any shipping-related concerns, please reach out to us:
Email: info@jirras.ph
Phone: 09567131863
Thank you for choosing Jirras! We are committed to delivering your orders safely and efficiently.
